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What are Cake Pops / Cakesicles?Cake Pops and Cakesicles are delicious bite-sized treats and can be decorated to match any theme or event. They are created from a blend of sponge cake and rich buttercream.
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Do you do large orders for events or parties?Yes – we would love to cater for your event. We have previously done weddings and large events. Refer to our Instagram page to get some inspiration. Personalised treats are available and will be a fabulous addition to your event. Please contact us via email for more information!
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What is your return policy?All of our treats are hand made to order and we take great pride in our work, from creation to shipping. As they are a food product (a perishable item) we are unable to issue a refund or accept any returns. Please contact us if you have an issue with your order and we would more than happy to assist you. Any shipping delay-related issues should be discussed directly with the courier.
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How far in advance do I have to order my cake pops?We require a two weeks notice for your orders. Please order early as we are in great demand. Due to COVID-19 there may be some postal service delays so please bear this in mind when selecting your dispatch date.
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Can I collect my treats?Yes of course you can! Please get touch with us via email (info@temptingbakes.co.uk) with your name and order number to arrange a mutually convenient time. The collection address is in Northwood, HA6.
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How do I store my treats?Please refrigerate your treats when received and consume within one week. Our treats tend to taste best at room temperature.
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My order is late, lost or damagedTo allow for any COVID-19 delays, please select a dispatch date a few days earlier than you require them. Any shipping delay-related issues should be discussed directly with the courier. Every effort is made to protect your treats during shipping and while we never expect damage to occur, Tempting Bakes cannot be held responsible or offer refunds for any damage and/or delays that occur once your order has been posted.
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How will my order be packaged and shipped?All treats will be packaged in cellophane bags and tied with a twist tie. If you would like to display your treats, please inform us so we can tie them loosely. They will be packed in a postal box with bubble wrap. We cannot control the handling of our postal boxes by the courier and therefore do not take any responsibility if treats are damaged during transit.
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Allergy informationThe treats contain wheat, dairy, soya, eggs & gluten. They are prepared in the same environment where there are nuts, wheat, soya and dairy. Please get in touch if you have any dietary requirements and we will try to accommodate them.
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Can I include a gift note?Yes you can! We have a wide variety of gift notes that you can choose from. If you’d like to include a personalised message please let us know.
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Is there a minimum order?Yes there is a minimum order of £20 excluding postage costs. You can add a mixture of treats to your basket to reach the minimum amount.
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